PUSH & EASE / SUPPORT
Help for your everyday rhythm.
Push & Ease setup, permissions and common questions.
Quick start
Read and choose
Read the Privacy Policy and Terms of Use, then choose microphone, notification and alarm access as needed. See the settings paths below.
Place your phone and tap Start
Place your phone face down on your nightstand. If you can, keep it plugged in. Do not put it under your pillow or mattress. Room sounds and placement can affect records. Set your wake-up time and available window in the app, then tap Start.
Review your morning record
Your personal baseline needs 7 accumulated valid nights, which need not be consecutive. Missed or invalid nights do not reset progress. No score appears before the baseline is ready or when usable data is insufficient. The index and plan are part of Plus and are for lifestyle reference only.
Connect and subscribe by choice
No. The iPhone app works independently. Apple Health enhancement is an optional Plus feature. Authorized data is read only and is never written back. Open Settings > [your name] > Subscriptions to view, change or cancel, or use Manage Subscriptions in the app. Tap Restore Purchases with the same Apple Account used for purchase. Price and eligibility are shown by Apple at purchase.
Manage your records
Use one-tap deletion in app Settings to clear local records. This cannot be undone. Deleting the app also removes local data. There is no cloud sync and history does not move to a new phone. Restoring purchases restores subscription access only. Deleting data or the app does not cancel a subscription.
QUESTIONS / 10
Common questions
01 · Do I need an Apple Watch?
No. The iPhone app works independently. Apple Health enhancement is an optional Plus feature. Authorized data is read only and is never written back.
02 · Why is there no Push-Ease Index yet?
Your personal baseline needs 7 accumulated valid nights, which need not be consecutive. Missed or invalid nights do not reset progress. No score appears before the baseline is ready or when usable data is insufficient. The index and plan are part of Plus and are for lifestyle reference only.
03 · Does the microphone save audio?
No. Only after you start, raw audio is analyzed in memory in real time. It is never saved to disk or uploaded. Only sound-event features and timestamps stay on your phone.
04 · How do I enable permissions?
Find Push & Ease in iPhone Settings to check microphone and system alarm access. For notifications, open Settings > Notifications > Push & Ease. iOS 26 and later may offer alarm permission; options vary by system. You can use features that do not depend on a permission you decline.
05 · Where should I place my phone?
Place your phone face down on your nightstand. If you can, keep it plugged in. Do not put it under your pillow or mattress. Room sounds and placement can affect records.
06 · How are 7 valid nights counted?
A night counts with at least 3 hours recorded and gaps totaling no more than 40%. With Apple Health as the source, at least 3 hours of sleep data is needed. Nights accumulate without a consecutive streak; missed nights do not reset progress. A short test may not count.
07 · What if the alarm does not sound?
Check system settings, volume, notifications, Silent Mode, Focus, battery and alarm permission. The system closing the app can also affect reminders. Smart wake-up is an attempt. For important events, set an additional alarm in the phone’s Clock app. Do not depend on a single reminder.
08 · How do I manage a subscription or restore purchases?
Open Settings > [your name] > Subscriptions to view, change or cancel, or use Manage Subscriptions in the app. Tap Restore Purchases with the same Apple Account used for purchase. Price and eligibility are shown by Apple at purchase.
09 · Can deleted records be recovered?
Use one-tap deletion in app Settings to clear local records. This cannot be undone. Deleting the app also removes local data. There is no cloud sync and history does not move to a new phone. Restoring purchases restores subscription access only. Deleting data or the app does not cancel a subscription.
10 · What should I include in a support email?
Include your iPhone model, iOS and app versions, time of the issue, steps to reproduce and screenshots with personal content hidden. Do not send raw audio or sensitive information. Contact dev@everoneai.cn. We will reply within 15 business days.
Contact support
广东亘壹科技有限公司 / Guangdong Genyi Technology Co., Ltd.
everoneai.cn is the official website operated by Guangdong Genyi Technology Co., Ltd. (广东亘壹科技有限公司). Push & Ease is developed by Guangdong Genyi Technology Co., Ltd. Contact: dev@everoneai.cn | ICP Filing: 粤ICP备2026088616号-1.
广东亘壹科技有限公司|广州市天河区先烈东路190号四楼F157房(邮编 510599)
Guangdong Genyi Technology Co., Ltd. | Room F157, 4/F, No. 190 Xianlie East Road, Tianhe District, Guangzhou, Guangdong 510599, China
Include your iPhone model, iOS and app versions, time of the issue, steps to reproduce and screenshots with personal content hidden. Do not send raw audio or sensitive information. Contact dev@everoneai.cn. We will reply within 15 business days.
dev@everoneai.cn ↗